TERMS AND CONDITIONS Current Version 2023.1
All efforts are made to ensure that Aussie Dirtbike Tours rides are run as stated, however we are unable to control all variables and as such can not 100% guarantee that all tours will be as stated. We will endeavour to make sure your adventure remains as advertised.Note: From hereafter including these Terms & Conditions, Aussie Dirtbike Tours will be referred to as 'The Company' and will include employees, official representatives, contractors, agents and directors as determined by The Company at time of question.
Bookings
All bookings made are not fully confirmed until 100% of booking fee has been received by The Company with a confirmation sent to the purchaser confirming as such. Dates of tours can be changed at anytime as determined by The Company if deemed necessary for any reason.Included Accommodation
Please note that all accommodation facilities are provided by private owners and operators and are in no way affiliated with The Company. As such it is a requirement that all tour participants respect these properties accordingly and adhere to all conditions of use as stated by the management of the property. As such, The Company reserves all rights to cancel a participant's place on the tour without notice, for any wilful damage or disrespectful behaviour to the properties or their management. All monies will be retained by The Company in recompense to the property owners and tour guides.Bike/Rider Requirements
All motorbikes used within a tour must have minimum of current Recreation Registration in Roadworthy condition with any further requirements to be communicated to the rider prior to the tour. This may be due to special requirements being needed on a tour. All riders are required to have a current motorbike licence (Learners Permit allowed provided that conditions set by governing body are abided by), and insurance/ambulance cover as described in the ‘Insurance’ section of The Company Terms and Conditions. For International licence holders, you must provide and have your passport and motorbike licence from your country. Licence must either be in English or have an accompanying (NAATI or similar) legal translation in English. If required, you may enquire with The Company to have a legal translation completed of your International Licence. These additional fees will be fully payable by you.Payments
Full payment is required to confirm a place on your selected tour. Please note: 50% of the tour fee is non-refundable.Payments will need to be made by Electronic Funds Transfer (details listed on Booking Forms).
Not included in any payments: Speeding Fines, Parking Fines or any other fine/penalty issued by law enforcement or relevant authorities. Fuel that is not already included within guided tours. Mechanical repairs or servicing fees, towing charges of any kind if unable to be reached by The Company support vehicle. Medical fees of any kind including medical transport fees which are not apart of your Ambulance Cover. The Company is not responsible for any exchange rate fluctuations or other fees that banks or other organisations may charge relating to an attendee.
Cancellations
Cancellations made for any reason will incur fees as stated below.- over 14 days before tour date - 50% refund
- less than 14 days before tour date - no refund
In the event of a cancellation by The Company all efforts will be made to reschedule the tour and this will be communicated within a timely matter to all attendees via their primary contact details. If the attendee is unable to attend the rescheduled date they will be presented with options to allow them to attend another tour within 12 months from original tour date. The Company will in no way be liable for any monetary value that the attendee may have lost due to any cancellations or rescheduling (eg. wage loss/travel expenses/insurances etc). The attendee will be liable for all extra costs, if any, due to cancellations or rescheduling (includes tour fee difference if any).
Days of Declared Total Fire Ban
In the event of a Total Fire Ban being declared on the date and in the region of the booked tour, the tour will be cancelled immediately and arrangements will be made with the booked participants to reschedule the tour to another date/s.Insurance
The Company recommends that all riders have insurance up to date that includes for use on unmade/dirt tracks/off-road, for their vehicles (as these may be parked in campsites or similar and may be left unattended for periods of time), motorbikes and personal insurance. The Company will in no way be held responsible, liable or accountable for any damage/loss/theft of personal items, vehicles or personal injury/illness/death however caused. Riders are recommended to have Ambulance cover as all costs will be at the riders expense if one is used. It is advisable that riders take out appropriate Travel Insurance, which may include but not limited to Accidents/Cancellations/Lost or Theft of personal items. Recreation Registration includes the TAC component which will cover the rider for personal injury as per the TAC conditions.Safety/Protective Clothing
The Company requires that all riders wear full safety gear including helmet (Australian Standard Approved), dirt bike boots, gloves, elbow guards and knee guards (with shin) however it is strongly recommended that riders have a drinking water reservoir (eg. CamelBak or similar) and body armour also when riding. The Company has the right to refuse any attendee from riding if they are deemed to not have appropriate Safety/Protective Clothing. Our tour guides will be fitted with an emergency beacon, GPS trackers, UHF radios and mobile phones (these devices vary depending on the ride).Mechanical Breakdowns
In the event of a mechanical breakdown our tour guides will endeavour to assist in fixing your motorbike, however if it cannot be fixed all efforts will be made to enable you to reach the next available access point. Our support vehicle can then tow you back to camp.Video/Photos
All photos/video taken by The Company will remain the copyrighted property of The Company. Riders and their support crew (whomever is with them eg. friend or family etc whether they are riders or not) may take photos/video during the tour. We ask that you share these with The Company if they are posted on social media in any shape or form. If you find some photos/video that is posted by The Company, you are free to request a copy (at your cost) or permission to use these at any time but must not use them without prior approval from The Company. Media Release Forms are completed by all riders and support crews before each tour.***Note: in the event of a serious incident whether resulting in injury or not, The Company will not under any circumstance permit for these photos or video to be made publicly available and will ask for them to be deleted either by the electronic device owner or by The Company at the earliest convenient time.
